[{"data":1,"prerenderedAt":253},["ShallowReactive",2],{"faq":3,"faq-services-and-logistics":16,"faq-detail-services-and-logistics":11},{"id":4,"meta":5,"title":7,"slug":9,"seo_keywords":8,"og_url":10,"og_twitter_title":8,"og_twitter_url":10,"og_twitter_description":8,"og_twitter_image":11,"twitter_card":12,"twitter_site":8,"twitter_creator":8,"canonical_url":10,"relative_url":13,"show_news_banner":14,"click":11,"no_index":14,"include_in_sitemap":15},2806,{"type":6,"seo_title":7,"search_description":8,"slug":9},"ram.RamFAQPage","FAQ","","faq","https:\u002F\u002Fwww.ram.co.za\u002Ffaq",null,"summary","\u002Ffaq",false,true,{"id":17,"meta":18,"title":20,"slug":21,"seo_keywords":8,"og_url":22,"og_twitter_title":8,"og_twitter_url":22,"og_twitter_description":8,"og_twitter_image":11,"twitter_card":12,"twitter_site":8,"twitter_creator":8,"canonical_url":22,"relative_url":23,"show_news_banner":14,"click":11,"no_index":14,"include_in_sitemap":15,"q1_title":24,"q1_richtext_1":25,"q1_parcel_text":29,"q1_richtext_2":32,"q1_tip":37,"q1_richtext_3":39,"q2_title":42,"q2_text":43,"q3_title":44,"q3_richtext":45,"q3_steps":47,"q3_tip":56,"q4_title":58,"q4_text":59,"q5_title":60,"q5_text":61,"q5_tip":62,"q6_title":64,"q6_richtext":65,"q7_title":67,"q7_banner_richtext":68,"q7_richtext":70,"q7_note":72,"q8_title":74,"q8_richtext":75,"q8_steps":77,"q8_tip":80,"q9_title":82,"q9_text":83,"q9_steps":84,"q9_tip":91,"q10_title":93,"q10_text":94,"q10_steps":95,"q10_tip":110,"q11_title":112,"q11_banner_richtext":113,"q11_richtext":115,"q10_image":117,"q1_parcel_image":120,"q7_banner_image":123,"q8_steps_image":126,"order_weight":129,"listing_title":20,"q2_steps":130,"q4_items":161,"q4_call_items":190,"q5_items":197,"q11_banner_images":216,"sibling_pages":225},2807,{"type":19,"seo_title":20,"search_description":8,"slug":21},"ram.RamFAQServicesLogisticsPage","Services and logistics","services-and-logistics","https:\u002F\u002Fwww.ram.co.za\u002Ffaq\u002Fservices-and-logistics","\u002Ffaq\u002Fservices-and-logistics","1. How do I measure and weigh my parcel correctly?",[26],{"type":27,"value":28},"rich_text","\u003Cp data-block-key=\"zf151\">\u003Cspan class=\"body-4\">Getting your measurements right before you book saves time and keeps your delivery moving without unnecessary back and forth. Here's how to do it properly.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"2v37h\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"xo54f\">\u003Cspan class=\"body-4\">\u003Cb>Step 1: Measure your parcel\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Use a tape measure or ruler to measure your parcel in centimetres. You need three measurements:\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",[30],{"type":27,"value":31},"\u003Cp data-block-key=\"ypn6m\">\u003Cspan class=\"body-4\">\u003Cb>Length:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> the longest side\u003Cbr\u002F>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cb>Width:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> the second longest side\u003Cbr\u002F>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cb>Height:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> how tall the parcel is when it sits flat\u003C\u002Fspan class=\"body-4\">\u003Cbr\u002F>\u003Cbr\u002F>\u003Cspan class=\"body-4\">The maximum size of a Parcel is\u003Cbr\u002F>120 cm x 60 cm x 60 cm.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",[33,35],{"type":27,"value":34},"\u003Cp data-block-key=\"a7ait\">\u003Cspan class=\"body-4\">\u003Cb>Step 2: Weigh your parcel\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Weigh and record your parcel’s weight in kilograms.\u003Cbr\u002F>The maximum weight is 30 kilograms per parcel.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":36},"\u003Cp data-block-key=\"jmex7\">\u003Cspan class=\"body-4\">\u003Cb>Step 3: Enter your measurements accurately when booking\u003Cbr\u002F>\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">Enter your correct measurements when making your booking. If your parcel is heavier or larger than declared, it may be re-rated and an additional charge applied.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":38},"\u003Cp data-block-key=\"wsed9\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Getting the dimensions right upfront avoids delays and additional charges down the line.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",[40],{"type":27,"value":41},"\u003Cp data-block-key=\"sokla\">\u003Cspan class=\"body-4\">Should your Shipment be heavier than 30 kilograms or have greater dimensions, please call our Customer Care to ascertain whether we can attend to it.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"1l2jo\">\u003Cbr\u002F>\u003Cbr\u002F>\u003Cspan class=\"body-4\">There is no limitations on the number of Parcels in a Shipment.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","2. What packaging should I use and how do I pack it properly?","Good packaging is the difference between a parcel that arrives perfectly and one that doesn't. Here's how to get it right.","3. What is a fragile item and how should I pack it?",{"type":27,"value":46},"\u003Cp data-block-key=\"yzv8o\">\u003Cspan class=\"body-4\">Fragile items need more than a label, they need the right packaging. Here's what counts as fragile and how to make sure it arrives in one piece.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"bauk8\">\u003Cbr\u002F>\u003Cbr\u002F>\u003Cspan class=\"body-4\">\u003Cb>What is considered fragile?\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"fodok\">\u003Cspan class=\"body-4\">Glassware, mirrors, and picture frames\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"2ul9k\">\u003Cspan class=\"body-4\">Ceramics and pottery\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"4277a\">\u003Cspan class=\"body-4\">Artwork and sculpture\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"crq3d\">\u003Cspan class=\"body-4\">Anything with delicate moving parts\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>",[48,50,52,54],{"type":27,"value":49},"\u003Cp data-block-key=\"hfifs\">\u003Cspan class=\"body-4\">\u003Cb>Step 1: Wrap each item individually\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"ab7v0\">\u003Cspan class=\"body-6\">Wrap every fragile item individually in at least two layers of bubble wrap. Secure with tape. For particularly delicate items, add a third layer.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"type":27,"value":51},"\u003Cp data-block-key=\"xhkdr\">\u003Cspan class=\"body-4\">\u003Cb>Step 2: Fill every gap\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"47tqa\">\u003Cspan class=\"body-6\">No movement means no breakage. Pack peanuts, foam, or crumpled paper top, bottom, and every side. If it can move, it will.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"type":27,"value":53},"\u003Cp data-block-key=\"lw7uu\">\u003Cspan class=\"body-4\">\u003Cb>Step 3: Seal and label clearly\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"4klfj\">\u003Cspan class=\"body-6\">Seal with strong packing tape and mark FRAGILE clearly on all sides and the top.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"type":27,"value":55},"\u003Cp data-block-key=\"cqqcq\">\u003Cspan class=\"body-4\">\u003Cb>Step 4: Declare it when booking\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"5s40g\">\u003Cspan class=\"body-6\">Let RAM know your item is fragile at the time of booking so it can be flagged and handled accordingly from the moment it's collected.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"type":27,"value":57},"\u003Cp data-block-key=\"gl3w1\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Fragile labels help, but proper internal packaging is what actually protects your item. Don't rely on the label alone.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","4. Which delivery service is right for me?","RAM offers a range of delivery services built for different timelines, needs, and budgets. Here's a simple guide to help you choose the right one.","5. How do I book a single collection and delivery through RAM?","Booking a collection and delivery with RAM is straightforward. There are two ways to do it choose whichever works best for you.",{"type":27,"value":63},"\u003Cp data-block-key=\"9vxj4\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> If you send parcels regularly, set up a RAM SME or Large Enterprise account. You'll get access to real-time tracking, detailed reporting, and account management tools that make every booking faster and every delivery easier to manage.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","6. How can I track my parcel?",{"type":27,"value":66},"\u003Cp data-block-key=\"0p8ik\">\u003Cspan class=\"body-4\">Once your booking is confirmed, you’ll receive a tracking number via your booking confirmation email and on your waybill.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"cnrit\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"8laq8\">\u003Cspan class=\"body-4\">Simply enter your tracking number at ram.co.za to get real-time updates on your parcel’s journey.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"b3cp2\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"4grth\">\u003Cspan class=\"body-4\">\u003Cb>What you should know\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"6l2em\">\u003Cb>\u003Cbr\u002F>\u003C\u002Fb>\u003C\u002Fp>\u003Cp data-block-key=\"5cu9u\">\u003Cspan class=\"body-4\">\u003Cb>Automatic delivery updates\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"9roh0\">\u003Cspan class=\"body-4\">You will automatically receive WhatsApp, SMS, or email notifications when the parcel is collected, in transit, out for delivery, or if a delivery attempt is missed.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"pum4\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"8nmf4\">\u003Cspan class=\"body-4\">\u003Cb>Easy self-service updates\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"9vsrc\">\u003Cspan class=\"body-4\">You can quickly update delivery instructions, correct an address, or reschedule delivery directly from their notification, making it easier to receive parcels on their terms.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"6ln2q\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"9irhs\">\u003Cspan class=\"body-6\">\u003Cb>Please note:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Changes to the delivery address may impact delivery timelines and could result in a delay while the new details are validated and routing is updated.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>\u003Cp data-block-key=\"fqaoi\">\u003Cspan class=\"body-6\">\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>\u003Cp data-block-key=\"3d9m4\">\u003Cspan class=\"body-4\">\u003Cb>Missed delivery? No problem\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"p72o\">\u003Cspan class=\"body-4\">If a delivery attempt is unsuccessful, you can easily request a reattempt, choose a new delivery date, or update delivery details.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","7. What items can RAM not deliver?",{"type":27,"value":69},"\u003Cp data-block-key=\"y746t\">\u003Cspan class=\"body-2\">RAM handles an enormous range of goods but not everything. Here's what we can't accept, and what to do if your item needs special handling. When in doubt, call us on\u003C\u002Fspan class=\"body-2\"> \u003Cspan class=\"body-2\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-2\">\u003Cspan class=\"body-2\"> before you book.\u003C\u002Fspan class=\"body-2\">\u003C\u002Fp>",{"type":27,"value":71},"\u003Cp data-block-key=\"zq3w7\">\u003Cspan class=\"body-4\">\u003Cb>Prohibited items RAM cannot deliver these under any circumstances:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"9ogtq\">\u003Cspan class=\"body-4\">Any item that does not have internal packaging to protect the item\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"cf9pj\">\u003Cspan class=\"body-4\">Items which are not boxed\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"62jqe\">\u003Cspan class=\"body-4\">Box with a hazardous label\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"7ecuh\">\u003Cspan class=\"body-4\">Items sent with a hazardous label attached will be classed as such unless the contents are specifically declared and RAM confirms that RAM is permitted to carry said goods\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"e2b78\">\u003Cspan class=\"body-4\">Dangerous goods including - explosives, fireworks, crackers, radioactive materials, swords, knives, axes, chainsaws, anything with a blade larger than 1.5 inches undisclosed firearms and\u002For ammunition and\u002For weapons\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"67r44\">\u003Cspan class=\"body-4\">Dry ice\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"19qus\">\u003Cspan class=\"body-4\">Engines, generators, gearboxes or any part containing or having contained oil or petrol unless flushed through\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"ba3ku\">\u003Cspan class=\"body-4\">Perishable Food items (Perishable Goods) \u002F Bulk Foods\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"e8v5o\">\u003Cspan class=\"body-4\">Furniture\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"bja69\">\u003Cspan class=\"body-4\">Hazardous materials \u002F Flammable materials including paint, adhesive, chemicals, flammable resins, solvents, liquids, compressed air &amp; empty cylinders and items containing any gases\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"fnli0\">\u003Cspan class=\"body-4\">Human remains \u002F body parts (except Blood \u002F laboratory samples)\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"9l94m\">\u003Cspan class=\"body-4\">Illegal goods or goods prohibited by Law\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"c7onp\">\u003Cspan class=\"body-4\">Live \u002F dead animals\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"57kph\">\u003Cspan class=\"body-4\">Money \u002F Currency\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"3kpj9\">\u003Cspan class=\"body-4\">White goods – fridges, ovens, cooker hood, microwave, dishwasher, washing machine\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>\u003Cp data-block-key=\"7lvon\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"45dq\">\u003Cspan class=\"body-4\">\u003Cb>Restricted items special conditions apply: \u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"n8en\">\u003Cspan class=\"body-4\">Firearms and ammunition only accepted through the APP.RAM Firearm Consignment\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>\u003Cp data-block-key=\"2gn9c\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"99rjs\">\u003Cspan class=\"body-4\">\u003Cb>Portal by pre-approved clients\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"9pg97\">\u003Cspan class=\"body-4\">High-value items must be declared and sent via RAM's Valuable Cargo service\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"7c1lh\">\u003Cspan class=\"body-4\">Medicines and medical devices must be sent via RAM Hand-to-Hand Pharmaceuticals\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"9fcgk\">\u003Cspan class=\"body-4\">RICA regulated items must be sent via RAM's Face-to-Face delivery service with full compliance\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>",{"type":27,"value":73},"\u003Cp data-block-key=\"3hngu\">\u003Cspan class=\"body-4\">\u003Cb>Note:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> If you're unsure whether RAM can deliver your item, contact us before booking on\u003C\u002Fspan class=\"body-4\"> \u003Cspan class=\"body-4\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">. Sending a prohibited item can result in your parcel being held, returned, or disposed of.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","8. What is RICA and FICA compliance and does it affect my delivery?",{"type":27,"value":76},"\u003Cp data-block-key=\"wwjy2\">\u003Cspan class=\"body-4\">If you're receiving a SIM card, credit card or other regulated item, RICA and FICA compliance is built into the delivery process. Here's what it means and what to expect.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"d1ljs\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"d0cco\">\u003Cspan class=\"body-4\">\u003Cb>What is RICA?\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> RICA stands for the Regulation of Interception of Communications and Provision of Communication-Related Information Act. In practical terms, it means that anyone receiving a SIM card in South Africa must have their identity verified before it's handed over.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"7n3c7\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"cn27b\">\u003Cspan class=\"body-4\">\u003Cb>What is FICA?\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> FICA stands for the Financial Intelligence Centre Act. It requires identity verification for the delivery of financial products including credit cards, transactional cards and membership cards.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"fmt7n\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"cs61j\">\u003Cspan class=\"body-4\">\u003Cb>How does this affect my delivery?\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",[78],{"type":27,"value":79},"\u003Cp data-block-key=\"i1wx3\">\u003Cspan class=\"body-4\">\u003Cb>Step 1:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Your delivery will be Face-to-Face\u003Cbr\u002F>RICA and FICA regulated items are delivered directly to the named recipient only.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"eko4l\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"bdtue\">\u003Cspan class=\"body-4\">\u003Cb>Step 2:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Have your ID ready\u003Cbr\u002F>You must present a valid South African ID document or passport at the time of delivery. The RAM driver will capture an image of the document on a handheld device.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"43t9u\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"djhqi\">\u003Cspan class=\"body-4\">\u003Cb>Step 3:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Make sure you are available on the day\u003Cbr\u002F>Confirm that you as the recipient will be at the delivery address. If they're not available, a reattempt will be scheduled automatically.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"46j2f\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"4a1qh\">\u003Cspan class=\"body-4\">\u003Cb>Step 4:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Your data is protected\u003Cbr\u002F>All personal information captured during RICA and FICA delivery is stored in full compliance with the Protection of Personal Information Act.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":81},"\u003Cp data-block-key=\"sydxp\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Sending RICA or FICA regulated items at scale like a telecoms or financial services business? RAM's dedicated IT and Cellular and Banking solutions are built specifically for this, with trained staff and full compliance infrastructure already in place. Call us on\u003C\u002Fspan class=\"body-4\"> \u003Cspan class=\"body-4\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> to find out more.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","9. What happens if my delivery is missed?","A missed delivery isn't the end of the road. RAM's self-service tools kick in automatically so your parcel keeps moving without you having to chase anything.",[85,87,89],{"type":27,"value":86},"\u003Cp data-block-key=\"crkl4\">\u003Cspan class=\"body-4\">\u003Cb>Step 1: You will be notified\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"99v76\">\u003Cspan class=\"body-4\">The moment a delivery attempt is missed, RAM sends an automatic WhatsApp, SMS, \u2028or email notification.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":88},"\u003Cp data-block-key=\"zf6yp\">\u003Cspan class=\"body-4\">\u003Cb>Step 2: You choose what happens next\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"ami5n\">\u003Cspan class=\"body-4\">From the notification, there are options to:\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"7p6jc\">\u003Cspan class=\"body-4\">Request a reattempt RAM will try again at the same address\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"cskrd\">\u003Cspan class=\"body-4\">Choose a new delivery date, pick a date that works\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"2gb9\">\u003Cspan class=\"body-4\">Update the delivery address and redirect to a different location\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"91fcf\">\u003Cspan class=\"body-4\">Add delivery instructions, gate codes, alternative entrances or a safe drop location\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>",{"type":27,"value":90},"\u003Cp data-block-key=\"owf7x\">\u003Cspan class=\"body-4\">\u003Cb>Step 3: Still need help?\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"9naj7\">\u003Cspan class=\"body-4\">If the automated options don't resolve the issue, RAM's customer service team is available to help directly. Call\u003C\u002Fspan class=\"body-4\"> \u003Cspan class=\"body-4\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> or email\u003C\u002Fspan class=\"body-4\"> \u003Ca href=\"mailto:info@ram.co.za\">\u003Cspan class=\"body-4\">info@ram.co.za\u003C\u002Fspan class=\"body-4\">\u003C\u002Fa>\u003Cspan class=\"body-4\">.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":92},"\u003Cp data-block-key=\"crytx\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> The best way to avoid a missed delivery is to make sure contact details and delivery address are correct when booking.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","10. How do I send a parcel internationally?","RAM delivers to more than 220 countries and territories worldwide through a fully integrated partnership with DHL Express with end-to-end tracking from the moment your parcel leaves your hands to the moment it arrives at its destination. Here's how it works.",[96,98,100,102,104,106,108],{"type":27,"value":97},"\u003Cp data-block-key=\"4okox\">\u003Cspan class=\"body-4\">\u003Cb>Step 1: Check if your item can be shipped internationally\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"ag080\">\u003Cspan class=\"body-4\">Not all items can be sent internationally. Check RAM's prohibited and restricted items list, as well as the regulations of the destination country.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":99},"\u003Cp data-block-key=\"doxl2\">\u003Cspan class=\"body-4\">\u003Cb>Step 2: Pack your parcel correctly\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"c5bqc\">\u003Cspan class=\"body-4\">Have a look at RAM's packaging guidelines. International shipments go through multiple handling points the better it's packed, the better it arrives.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":101},"\u003Cp data-block-key=\"vf8qi\">\u003Cspan class=\"body-4\">\u003Cb>Step 3: Prepare your documentation\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"46po5\">\u003Cspan class=\"body-4\">International parcels require a commercial invoice. You'll need:Documents don't require a commercial invoice but must still be correctly labelled and declared.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"et8fu\">\u003Cspan class=\"body-4\">A full description of the contents\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"fb38m\">\u003Cspan class=\"body-4\">The value of the goods in ZAR\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"5l5pf\">\u003Cspan class=\"body-4\">The recipient's full name, address, and contact number\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"3nkub\">\u003Cspan class=\"body-4\">Your details as the sender\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>",{"type":27,"value":103},"\u003Cp data-block-key=\"yoy3o\">\u003Cspan class=\"body-4\">\u003Cb>Step 4: Choose your service\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>RAM offers two international options through DHL Express:\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cul>\u003Cli data-block-key=\"akatd\">\u003Cspan class=\"body-4\">International Documents delivered in 2 to 3 business days to most major destinations\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003Cli data-block-key=\"anvku\">\u003Cspan class=\"body-4\">International Parcels delivered in 2 to 5 business days to most major destinations, covering Africa, Europe, Asia, and the USA\u003C\u002Fspan class=\"body-4\">\u003C\u002Fli>\u003C\u002Ful>",{"type":27,"value":105},"\u003Cp data-block-key=\"9atqq\">\u003Cspan class=\"body-4\">\u003Cb>Step 5: Book through RAM\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"1cjgm\">\u003Cspan class=\"body-4\">Book through the RAM portal at ram.co.za, call\u003C\u002Fspan class=\"body-4\"> \u003Cspan class=\"body-4\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">, or email\u003C\u002Fspan class=\"body-4\"> \u003Ca href=\"mailto:info@ram.co.za\">\u003Cspan class=\"body-4\">info@ram.co.za\u003C\u002Fspan class=\"body-4\">\u003C\u002Fa>\u003Cspan class=\"body-4\">. Your parcel will be collected by RAM and integrated seamlessly into the DHL Express international network with full tracking throughout.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":107},"\u003Cp data-block-key=\"pq649\">\u003Cspan class=\"body-4\">\u003Cb>Step 6: For high-value international shipments\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"60gp8\">\u003Cspan class=\"body-4\">RAM also offers a personal courier service for high-value international deliveries, a dedicated RAM representative who collects your parcel, accompanies it throughout the entire journey and delivers it personally to the recipient. Contact\u003C\u002Fspan class=\"body-4\"> \u003Ca href=\"mailto:info@ram.co.za\">\u003Cspan class=\"body-4\">info@ram.co.za\u003C\u002Fspan class=\"body-4\">\u003C\u002Fa>\u003Cspan class=\"body-4\"> for this service.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":109},"\u003Cp data-block-key=\"p0y6m\">\u003Cspan class=\"body-4\">\u003Cb>Step 7: Track your shipment\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"9ojdu\">\u003Cspan class=\"body-4\">Use your RAM tracking number to follow your parcel's full journey from collection in South Africa all the way to delivery at the destination.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"type":27,"value":111},"\u003Cp data-block-key=\"imq5t\">\u003Cspan class=\"body-4\">\u003Cb>Quick tip:\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> Customs clearance is the most common cause of international delivery delays and it almost always comes down to documentation. Make sure your commercial invoice is accurate, complete, and matches the contents of your parcel exactly before it leaves your hands.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>","11. What size and weight parcels does RAM handle?",{"type":27,"value":114},"\u003Cp data-block-key=\"jk48b\">\u003Cspan class=\"body-2\">\u003Cb>Simple rule:\u003C\u002Fb>\u003C\u002Fspan class=\"body-2\">\u003Cspan class=\"body-2\"> keep it\u003C\u002Fspan class=\"body-2\"> \u003Cspan class=\"body-2\">\u003Cb>under 30kg\u003C\u002Fb>\u003C\u002Fspan class=\"body-2\">\u003Cspan class=\"body-2\"> and\u003C\u002Fspan class=\"body-2\"> \u003Cspan class=\"body-2\">\u003Cb>within 120cm x 60cm x 60cm\u003C\u002Fb>\u003C\u002Fspan class=\"body-2\">\u003Cspan class=\"body-2\">, and we'll take it from there.\u003C\u002Fspan class=\"body-2\">\u003C\u002Fp>",{"type":27,"value":116},"\u003Cp data-block-key=\"bau2h\">\u003Cspan class=\"body-4\">Got something bigger or heavier? Give your nearest RAM Hub a call and we'll figure out the best way to handle it.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>\u003Cp data-block-key=\"afea0\">\u003Cbr\u002F>\u003C\u002Fp>\u003Cp data-block-key=\"9jq6t\">\u003Cspan class=\"body-4\">And there's no limit on how many parcels you can include in a single shipment, so send as much as you need.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":118,"url":119},"international_shipping","\u002Fmedia\u002Foriginal_images\u002Fq10_image.webp",{"title":121,"url":122},"SL_Q1_box","\u002Fmedia\u002Foriginal_images\u002FSL_Q1.webp",{"title":124,"url":125},"contaminated_bin","\u002Fmedia\u002Foriginal_images\u002Fq7_banner.webp",{"title":127,"url":128},"delivery_guy","\u002Fmedia\u002Foriginal_images\u002Fq8_steps.webp",10,[131,137,143,149,155],{"richtext":132,"image":134},{"type":27,"value":133},"\u003Cp data-block-key=\"q99a4\">\u003Cspan class=\"body-4\">\u003Cb>Step 1: Choose the right box\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Use a sturdy, corrugated cardboard box that fits your item properly, not too big, not too small. Avoid reusing old or damaged boxes.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":135,"url":136},"q2_1","\u002Fmedia\u002Foriginal_images\u002Fq2_1.webp",{"richtext":138,"image":140},{"type":27,"value":139},"\u003Cp data-block-key=\"gzzmp\">\u003Cspan class=\"body-4\">\u003Cb>Step 2: Wrap your item\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Wrap your item securely before placing it in the box. Bubble wrap, foam, or packing paper all work well. Make sure there's no room for the item to shift around inside the box during transit.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":141,"url":142},"q2_2","\u002Fmedia\u002Foriginal_images\u002Fq2_2.webp",{"richtext":144,"image":146},{"type":27,"value":145},"\u003Cp data-block-key=\"1luzj\">\u003Cspan class=\"body-4\">\u003Cb>Step 3: Fill every gap\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Use packing peanuts, crumpled paper or bubble wrap to fill any empty space. Movement during transit is what causes damage, so eliminate it completely.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":147,"url":148},"q2_3","\u002Fmedia\u002Foriginal_images\u002Fq2_3.webp",{"richtext":150,"image":152},{"type":27,"value":151},"\u003Cp data-block-key=\"do1uz\">\u003Cspan class=\"body-4\">\u003Cb>Step 4: Seal it properly\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>Use strong packing tape, at least 48mm wide to seal the box. Top, bottom and all four sides. Masking tape, string and sellotape won't hold.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":153,"url":154},"q2_4","\u002Fmedia\u002Foriginal_images\u002Fq2_4.webp",{"richtext":156,"image":158},{"type":27,"value":157},"\u003Cp data-block-key=\"y90i1\">\u003Cspan class=\"body-4\">\u003Cb>Step 5: Label it clearly\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\">\u003Cbr\u002F>As part of the booking process, you’ll receive two copies of your waybill. Print them and attach securely to the parcel. Make sure the label is clearly visible to ensure smooth delivery.\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":159,"url":160},"q2_5","\u002Fmedia\u002Foriginal_images\u002Fq2_5.webp",[162,166,170,174,178,182,186],{"title":163,"richtext":164},"Same Day Delivery",{"type":27,"value":165},"\u003Cp data-block-key=\"b3b0n\">\u003Cspan class=\"body-6\">\u003Cb>Best for:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Urgent deliveries that can't wait.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Collected and delivered within the same business day within main centres.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Good to know:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Book as early as possible to guarantee same day collection.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":167,"richtext":168},"Early Bird 09:00",{"type":27,"value":169},"\u003Cp data-block-key=\"qyhdx\">\u003Cspan class=\"body-6\">\u003Cb>Best for\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">: Time-critical next morning deliveries.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivered by 09:00 the following business day within main centres.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Good to know:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> RAM's fastest overnight option.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":171,"richtext":172},"Next Day 11:00",{"type":27,"value":173},"\u003Cp data-block-key=\"5a2u1\">\u003Cspan class=\"body-6\">\u003Cb>Best for:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Next morning delivery.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivered by 11:00 the following business day within main centres.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":175,"richtext":176},"Next Day 17:00",{"type":27,"value":177},"\u003Cp data-block-key=\"uwm8q\">\u003Cspan class=\"body-6\">\u003Cb>Best for:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Standard next business day delivery.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivered by close of business the following day within main centres.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Good to know:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> RAM's most popular everyday delivery option.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":179,"richtext":180},"Express Road (XR)",{"type":27,"value":181},"\u003Cp data-block-key=\"o1h5c\">\u003Cspan class=\"body-6\">\u003Cb>Best for:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Consolidated national distribution and bulk movements.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivery within 24 to 48 hours of collection.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Good to know:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> A reliable, cost-effective option for businesses moving goods at scale.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":183,"richtext":184},"Economy Service (ES)",{"type":27,"value":185},"\u003Cp data-block-key=\"wp1nt\">\u003Cspan class=\"body-6\">\u003Cb>Best for:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Non-urgent shipments where cost is the priority.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivery within 48 to 72 hours of collection.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":187,"richtext":188},"International Delivery",{"type":27,"value":189},"\u003Cp data-block-key=\"z0ero\">\u003Cspan class=\"body-6\">Documents and parcels going outside South Africa.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>How it works:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Delivered to 220+ countries via RAM's integrated DHL Express partnership. Documents in \u20282 to 3 business days, parcels \u2028in 2 to 5.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",[191],{"richtext":192,"icon":194},{"type":27,"value":193},"\u003Cp data-block-key=\"rslt4\">\u003Cspan class=\"body-4\">Call RAM on\u003C\u002Fspan class=\"body-4\"> \u003Cspan class=\"body-4\">\u003Cb>0861 726 726\u003C\u002Fb>\u003C\u002Fspan class=\"body-4\">\u003Cspan class=\"body-4\"> and we'll help you\u003C\u002Fspan class=\"body-4\">\u003C\u002Fp>",{"title":195,"url":196},"headset_white","\u002Fmedia\u002Foriginal_images\u002Fq4_icon.svg",[198,207],{"title":199,"richtext":202,"icon":204},[200],{"type":27,"value":201},"\u003Cp data-block-key=\"pagpn\">\u003Cspan class=\"body-3\">\u003Cspan class=\"red-text\">Option 1\u003C\u002Fspan class=\"red-text\">\u003C\u002Fspan class=\"body-3\">\u003C\u002Fp>\u003Cp data-block-key=\"3o6q9\">\u003Cspan class=\"body-3\">\u003Cb>Book online through\u003Cbr\u002F> the RAM portal\u003C\u002Fb>\u003C\u002Fspan class=\"body-3\">\u003C\u002Fp>",{"type":27,"value":203},"\u003Cp data-block-key=\"kl377\">\u003Cspan class=\"body-6\">\u003Cb>Step 1:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Go to ram.co.za and log in or register for an account.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Step 2:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Enter your collection address, delivery address, and parcel details\u2028including dimensions and weight.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Step 3:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Select your preferred delivery service.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Step 4:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Confirm your booking. RAM will collect from your door no subcontractors, no handoffs to third parties.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":205,"url":206},"globe_white","\u002Fmedia\u002Foriginal_images\u002Fq5_icon_1.svg",{"title":208,"richtext":211,"icon":213},[209],{"type":27,"value":210},"\u003Cp data-block-key=\"9ghhs\">\u003Cspan class=\"body-3\">\u003Cspan class=\"red-text\">Option 2\u003C\u002Fspan class=\"red-text\">\u003C\u002Fspan class=\"body-3\">\u003C\u002Fp>\u003Cp data-block-key=\"ejt1o\">\u003Cspan class=\"body-3\">\u003Cb>Walk into a RAM Drop\u2028\u003Cbr\u002F>and Go Centre\u003C\u002Fb>\u003C\u002Fspan class=\"body-3\">\u003C\u002Fp>",{"type":27,"value":212},"\u003Cp data-block-key=\"3fbob\">\u003Cspan class=\"body-6\">\u003Cb>Step 1:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Find your nearest RAM Drop and Go Centre at ram.co.za.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Step 2:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> Walk in with your parcel, already packed and labelled.\u003Cbr\u002F>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\">\u003Cb>Step 3:\u003C\u002Fb>\u003C\u002Fspan class=\"body-6\">\u003Cspan class=\"body-6\"> RAM will weigh it, process your booking, and get it moving no account needed.\u003C\u002Fspan class=\"body-6\">\u003C\u002Fp>",{"title":214,"url":215},"store_white","\u002Fmedia\u002Foriginal_images\u002Fq5_icon_2.svg",[217,221],{"image":218},{"title":219,"url":220},"less_than_30kg","\u002Fmedia\u002Foriginal_images\u002Fq11_1.webp",{"image":222},{"title":223,"url":224},"small_box","\u002Fmedia\u002Foriginal_images\u002Fq11_2.webp",[226,227,231,235,238,241,244,247,250],{"slug":21,"title":20,"listing_title":20},{"slug":228,"title":229,"listing_title":230},"risk-and-full-liability","Risk and full liability","Risk \u002F full liability",{"slug":232,"title":233,"listing_title":234},"track-and-trace","Track and trace","Track & trace",{"slug":236,"title":237,"listing_title":237},"financial","Financial",{"slug":239,"title":240,"listing_title":240},"payment-options","Payment options",{"slug":242,"title":243,"listing_title":243},"fuel-surcharge","Fuel surcharge",{"slug":245,"title":246,"listing_title":246},"legal-compliance","Legal & compliance",{"slug":248,"title":249,"listing_title":249},"international","International",{"slug":251,"title":252,"listing_title":252},"contract","Contract",1788175987063]